Privacy Policy

Information We Collect

For visitors: We collect standard web analytics (pages visited, browser type, general location) using privacy-respecting analytics. We do not use third-party tracking cookies.

For match form users: When you use our matching tool, we collect the information you provide (name, email, phone, preferences). This information is used solely to connect you with relevant providers.

For providers: We collect professional information you provide in your profile, including credentials, license numbers, specialties, and practice details. This information is displayed publicly on your profile.

How We Use Your Information

• To match you with relevant mental health providers
• To deliver lead notifications to providers you choose to connect with
• To improve our matching algorithms and site functionality
• To send transactional emails (account confirmations, lead alerts)

Information Sharing

We do not sell your personal information. Your match form details are only shared with providers you explicitly choose to connect with. Provider profile information is publicly visible by design.

Data Security

We use encryption in transit (HTTPS), secure password hashing (bcrypt), and follow security best practices. Session data is stored server-side with secure, HTTP-only cookies.

Your Rights

You may request deletion of your account and personal data at any time by emailing privacy@orcounselors.com.

Contact

For privacy questions: privacy@orcounselors.com